The product tag is a small woven tag located inside the bag along an inner seam. It is usually along the right or left side of the laptop pocket seam or along the seam of the zipper (location of tag will vary slightly depending on the type of bag that you have). If it is a Tablet Case the tag is usually located where the cover meets the tray. This tag will have 2 sides; 1 side will say Solo and the other side will have the information provided in the photo.
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Please upload your product images and proof of purchase here. If you attached the product tag information above, you do not need to add proof of purchase. Upload the following 3 images of the product: Front, Damaged Area, and Product Tag